TERMS AND CONDITIONS

‍These terms and conditions (the "Terms and Conditions") govern the use of www.thecocopod.com (the “Site") and any associated apps or booking systems.
‍This Site is owned and operated by The Cocopod. The site is a commercial site offering online booking facilities for in-person services. 
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

DEPOSIT & PAYMENT

All appointments must be booked through our website booking system, you will be required to read through and agree to our cancellation policy to confirm booking.A deposit is taken to secure your appointment, this amount will be deducted from the total cost of your treatment or procedure.

All deposits are non refundable. 

RESCHEDULING & CANCELLATIONS

‍A minimum of 48 hours notice prior to your appointment is required in order to reschedule or cancel your procedure. Failure to do so will result in the forfeit of your booking fee.

Arriving more than 15 minutes late to your appointment may result in the cancellation of your appointment & the forfeit of your booking fee so as not to impede on the next client's appointment time. Please take into account travel time and parking to avoid being late for your appointment.

Booking fee's for appointments are forfeited if the client does not show up to their appointment.In cases where the booking fee has been forfeited, a new deposit will be required to re-book your treatment or procedure.In the case of covid proof of a positive PCR test must be provided in order to have your deposit moved to a date once you have completed isolation.

‍Intellectual Property
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All content published and made available on our Site is the property of The Cocopod and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

‍Acceptable Use
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As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:Harass or mistreat other users of our Site;Violate the rights of other users of our Site;Violate the intellectual property rights of the Site owners or any third party to the Site;Hack into the account of another user of the Site;Act in any way that could be considered fraudulent; orPost any material that may be deemed inappropriate or offensive.If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

‍Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.The following goods are available on our Site:Beauty Services
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide.
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Payments
We accept the following payment methods on our Site:Credit Card; andDebit.When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

‍Consumer Protection Law
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Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

‍Links to Other Websites
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Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

‍Limitation of Liability
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The Cocopod and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

‍Indemnity
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Except where prohibited by law, by using this Site you indemnify and hold harmless The Cocopod and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

‍Applicable Law
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These Terms and Conditions are governed by the laws of the Country of England.

‍Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

‍Changes
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These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

‍Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
laura@thecocopod.com

You can also contact us through the social media channels available on our Site.